![]() NetSuite’s cross-browser functionality and the ability to integrate with our marketing database to track campaigns were additional attractions.” “I investigated products from Sage, Microsoft and Oracle but none of them had the cross platform capabilities, the flexibility and the low maintenance I was looking for. “In essence, we needed something that would allow us to integrate all our business processes with an EPOS and an e-commerce solution,” says Phil Sharp. So an EPOS system which could integrate flexibly in real-time with NetSuite was vital. In order to sell its collections of paintings, books, clothing, replica medals and posters, staff would have to take a float to these events, record transactions manually and do the same when they returned to the office. Participation at external events also proved difficult for the accounting system as all transactions had to be handled manually. The Museum had been using Astra Accounts as its accounting package but an upgrade was needed which would have been costly and didn’t provide the flexibility and cross-platform capabilities that were required for their Mac environment. It has always offered its exhibitions, galleries and a public events programme to the public free of charge but a business review indicated that an online presence would be vastly enhanced by a Web store. The National Army Museum had a static website with no e-commerce capabilities.
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